Chiara
Quality manager · automotive components line
A customer complaint comes in about a batch shipped weeks ago. Chiara has to reconstruct what happened to that batch — stations, parameters, timing — before she replies. With ARIA Track she opens the genealogy and within minutes has the full history, without digging through Excel sheets.
- 09:00
Searches the disputed batch by code
→ She types the batch number: ARIA Track opens the genealogy with every part in it and the stations traversed.
- 09:04
Opens the drill-down on the flagged part
→ She goes from the batch to the single product: creation timestamp, per-station process start and end, captured parameters. She immediately sees where the part deviates.
- 09:10
Compares against station history
→ She checks whether the anomaly is isolated or recurring on that station within the batch window. The event history is all there, no sheets to cross-reference by hand.
- 09:15
Exports the genealogy to CSV for the report
→ She attaches the full timeline to the customer reply and to quality. No command ever left toward the line: Track only observed and recorded.